Careers
When You're Working For Us, You're Working For Yourself
Teamwork is a big part of working at DSG but we want our employees to expand their own horizons as much as the company's. We don't just want to provide a meaningful experience for our customers but for you as well. It's important to us that you learn something new every day!
Our Culture Rewards Bright, Driven People
We've created a culture which rewards bright, driven people who are seeking to be part of a passionate team with a shared goal of testing its limits as a company and as people. Our shared passion has cultivated meaningful relationships. We have a blast in and out of the office.
If interested please send your resume and optional letter of intent to careers@dsgperformance.com
CURRENT OPENINGS
Operations & Logistics Coordinator
Job Description
We are hiring for the position of Operations & Logistics Coordinator. DSG Performance is growing and we are in immediate need of an Operations & Logistics Coordinator to join our exemplary team. This position is responsible for order processing, regularly updating customers with the progress of their order, maintaining up to date order information and organizing and preparing shipping information. This role is the backbone of our customer service and has a direct impact on customer satisfaction. We like to encourage repeat business among our customers, so we take customer service seriously. The Operations & Logistics Coordinator is responsible for notifying customers about any delays in the delivery schedule. Staying on top of all accounts and coordinating with other departments are essential qualities to possess in this position.
Responsibilities
- Manage the maintenance, preparation and routing of purchase orders
- Prepare accurate bills of lading / shipping labels etc (when required)
- Submit bills of lading / shipping labels in a timely manner
- Communicate with suppliers in order to ensure accurate order ETA forecasting and timely shipping
- Enter orders into accounting software for processing and prepare purchase orders for approval and submission
- Track and analyze mis-shipments to ensure they don’t occur again
- Update customer orders with shipping ETA’s in order to manage customer expectations.
- Ensure quality of all services and processes within the facility
- Manage an accurate inventory of warehouse and remote inventory
- Schedule and track inbound and outgoing shipments, including manage and prepare conglomerated stocking orders.
- Maintain customer service notes
- Ensure cross border shipments paperwork is properly submitted to customs and rectify any pertaining issues ie; missing documents etc.
- The Operations & Logistics Coordinator is expected to work collaboratively with the sales team to ensure that orders are completed smoothly and exceed customer expectations.
Desired Skills and Experience
- Automotive aftermarket industry experience and knowledge is a bonus but not required.
- Proven ability to manage your work and large amounts of data effectively.
- The personality type that will be best for this role is someone who is highly self-motivated, careful, strategic, and relentlessly organized!
- Strong English written and verbal communications required.
- Competency with Email, Microsoft Office (or equivalent), and Internet research required.
- College degree not required.
- Compensation is salary based - negotiable.
- Fluency in a second language such as French, Spanish, Mandarin, Cantonese, Korean, Japanese, or Arabic is a plus.
- Excellent communication and problem solving skills
- Inventory maintenance experience a plus
- Ability to work well in a fast-paced environment
- Able to manage time effectively
Role Requirements
- Full Time Position at our offices in Montreal - Remote working is not available.
- English fluency is required
